Call Center Services:-
Call center/ contact center solutions from Kyeros will transform your business process and save up to 50% on the implementation costs. We have a network and internet connection which is comprehensive and reliable. The infrastructure has an inbound voice solution along with the outbound which is based on Dhristi-Soft dialer equivalent to Aspect, Avaya or Cisco solutions. We have deployed this suite for capture and quality monitoring.

Areas of Services that Kyeros offers in ITES industry:
Technical Support
Technical Support services:
This involves transitioning the voice or non-voice technical support function from a vendor or an OEM to a third party or an external service provider. The goal of IT Help Desks and tech support centers is to provide product information, product use information, and technical assistance on web sites that are accessible 24 hours a day, 7 days a week. This role is expanding as firms seek to outsource a greater breadth of solutions to a fewer number of service providers. The help desk has now become a hub of the enterprise, delivering greater value to the business as a whole.
Data entry Services:
Data Entry is vital in transforming the data into information a business needs. It doesn’t matter if you are a big company managing and distributing large quantities of information, or a small company handling a lot of data from formats such as papers, CDs, and Pdf’s or any other formats. Do you spend a large amount of time, effort and money in conducting data entry activities in-house? What if you could find a partner like us ( Kyeros) who could take up your data entry work, saving you the time and money that you can invest in growing your business Outsourcing data entry services to a Kyeros might just be the option you are looking for.

Following is the list of Data Entry services that we provide:
Data entry from product catalogs to web based systems
Data entry from hard/soft copy to any database format
Insurance claims entry
Online order entry and follow up
Data entry from e-book and e-magazine publications on the Internet
Data entry from hospital records, patient notes and accident reports
Online order entry and follow up
Data extraction
Pre-processing of data from the data warehouse
Web data mining service
Data mining research
Excel sheet presentation of data collected from online sources
Data mining books
Data interpretation
Updating collected data
Kyeros would be your ideal outsourcing partner.
We  have  worked  with  customers  all  across  the  globe  ranging from startups to mid-size
  companies.
Almost 2 years of experience providing outsourcing services in different areas.
We  have  qualified  and  focused  teams  for  each  of  our  service  area  and  this  helps  us
  understand and convert that into quality and time-focused output.
Can handle small amounts of data entry as well as large scale data entry and processing.
We have double monitors for our operational teams to work ensuring less errors and lesser
  time to do the job
Stringent quality control measures in place to double check for quality and errors
Service Description
Kyeros offers expertise in the services it provides. With much experience in this field, the company is able to sell and package its services in various ways that allow clients to choose their preferred benefit(s).
Competitive Comparison
Within its niche, Kyeros provides its clients with solutions as well as value creations. Its services have been sought out by companies ranging from Telecommunications, Finance(Accounting, book keeping, Payroll and Taxation)services, professional services, Healthcare, insurance, retail, lead generation, Inbound Customer and technical support, travel etc

Services to clients:
Lower cost of sales
Access to niche markets
Better cost of identification
More frequent updates
Access to more products and services
Better pricing
Fulfillment
The key fulfillment and delivery will be provided by the principals of the business. The core value is professional expertise provided by a combination of experience, smart and hard work, discipline, improvements, and education (in that order).
Technology:
Kyeros maintains the latest Windows capabilities including:
Internet   facilities   for   working   with  clients  directly  through  email  delivery  of  drafts  and
  information.
Facilities  for  preparation  and  delivery  of  multimedia  presentations  on  any  computer, in
  formats including on-disk, live, or video.
Desktop  publishing  facilities  for  delivery  of regular retainer reports, project output reports,
  marketing materials, and market research reports.
Infrastructure:
Dedicated leased line
Redundant  unit having  a  20 KVA  UPS (Un-interrupted Power Supply)  support  on line and
  also a backup generator of 40 KVA capacity
Redundancies  if  any have been inbuilt in the infrastructure, power and network connectivity
  to ensure 24/7 service delivery
The  company  uses  state  of  art  technology  to  ensure  high  level of data and information
  security of the clients.
Technical configuration of the s/w and h/w for the BPO services in the company:
Predictive dialer
Juniper Firewall with web filtering
Gigabyte network switches by Cisco
IP Phones with Head sets
Tape drive Backup of data
Dell Computer Systems with high end configuration
Genuine software installed in every system.
40 kva Genset to have a continuous backup along with a 20 kva UPS system
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